Keep it safe

Keep it safe - for you and for us - by respecting these measures against the spread of the coronavirus

Our measures to keep you healthy

Are you planning on stopping by to pick out your new floor? Or have you already placed an order and would you like to pick it up in one of our pick-up points?

In order to prevent the spread of the coronavirus, we kindly ask you to take into account a number of measures. That way, everyone can turn their house into a home, in all safety.

You are still welcome in our showrooms!

By appointment only. So plan your visit easily via www.impermo.be.

Point out the Impermo showroom in your area,
choose a day and time that suits you and
we'll be happy to answer all your interior questions!

If you visit us spontaneously, you can make an online appointment at the entrance of the showroom for that moment or for another moment when an appointment is available.

Here's how we keep our showrooms safe:

Confirmation e-mail

Show your confirmation e-mail to the Impermo employee when asked.

2 persons maximum

Please note that a maximum of 2 persons per family is allowed.

Respect a distance of 1.5 meters

Always keep at least 1.5 meters away from our employees and other customers.

Wear a mask

Protect others and wear a mask. Didn't you bring one? Ask an employee.

Disinfect your hands

We've put disinfectant at the entrance of the showroom. Please disinfect your hands here before entering. 

Pay cashless

Only pay by card to avoid contact with our employees. Every payment terminal in the store is disinfected several times during the day.

Here's how we keep our pick-up points safe:

Respect a distance of 1.5 meters

Always keep at least 1.5 meters away from our employees and other customers.

Please wait outside

In order to avoid physical contact as much as possible, we ask you to wait outside and not enter the warehouse.

Tell us your order number, name or customer number

Don't exchange paper orders with our employee, but give your order number, name or customer number.

Load your goods yourself

In order to respect the minimum distance, our staff cannot help you load your order in the car or trailer. Sorry about that.