General terms and conditions Impermo Nederland B.V.
General
1. These terms and conditions apply to all offers, quotes and to all agreements, all in the broadest sense of the word, between IMPERMO NEDERLAND B.V., located at Ekkersrijt 4133, 5692 DD Son, hereinafter referred to as: IMPERMO, and the CUSTOMER insofar as these terms and conditions have not been explicitly deviated from by the parties in writing. The CUSTOMER is every business and private counterparty of IMPERMO.
Materials and prices
1. The CUSTOMER specifies the sizes and quantities for quotes and orders. He has to check the accuracy and bears the final responsibility for it.
2. The number of tiles supplied per unit of account (square metre or running metre), always and exclusively corresponds to the number supplied by the manufacturer, in accordance with the standards used by him, and charged as such.
3. Deliveries are made subject to the express reservation that colour, dimensional and structural deviations may occur between samples and delivered goods. These deviations can never be a basis for any complaints as they are specific to the production process of these materials.
4. Information about materials and price indications on the website/web shop and in catalogues, folders and quotes are always subject to possible printing errors.
5. The quotes are always based on daily prices.
7. The indicated prices are always pick-up prices, unless explicitly agreed otherwise.
9. All materials are always sold in full packaging, unless stated otherwise. The net tiling quantity in m2 must be increased to prevent shortages due to cutting loss and/or special laying patterns.
8. The products are always sold without placement.
9. Sold goods will not be returned nor exchanged. Only installation materials, such as glue, grout, profiles, can be returned by piece within 30 days of delivery of the order and in unopened packaging. This can be done on presentation of the invoice and with a return document that the CUSTOMER creates himself via My Impermo.